Returns and Exchange

We want you to be completely satisfied with your purchase! If for any reason you’re not, we’re here to help. Please read our return and exchange policy carefully.

Returns

If you’re not happy with your item, you can return it within 30 days of receipt of your order. The item must be unused, in its original packaging, and in the same condition you received it. After receiving your returned parcel, it will be inspected. If it meets our conditions for returns, we will then process a refund back to the original form of payment. Please allow us to specify that the shipping cost will not be refunded and you will be responsible for the return shipping cost.

Exchanges

If you wish to exchange an item, just send it back to us within 30 days. Item must be unworn, in new condition, and with all original packaging. We will gladly exchange for size, color, or style. If item exchanged for is of higher value, we will contact you for the payment difference. If lower value, we will refund the difference. Please note: You are responsible for return shipping costs.

Damaged or Defective Items

In case of damage during shipment or manufacturing defect, please do inform us at the earliest. We will send a replacement or issue a full refund, including your shipping charges, at the earliest. Kindly attach photos of damage or fault to process the claim quickly. If you have any more questions, please don’t hesitate to write to our customer support team. We’ll be more than happy to help!

Thank you for choosing Celebrity jackets hub!